Jewelry Box products are subjected to return or exchange after being examined by Jewelry Box experts to ensure that the item is in good condition.

  • In case of returns on Dimond items 20% will be deducted.
  • Dimond items can be exchanged with same amount for 4 days.
  • In case of the return of a customized Dimond order 25% will be deducted.
  • In case of Dimond exchange 5% will be deducted.
  • Gold items are returned or exchanged based on the international gold pricing on the same day.

Need help?

Contact us at info@jb-jewelrybox.com for questions related to refunds and returns.